Commercial Cleaning Case Study

Central Mailing Services (CMS) – Daily Site Cleaning

Client

Central mailing services (cms) – daily site cleaning

Location

Sutton Coldfield / Birmingham area

Service

Daily cleaning (Mon–Fri)

The Brief

CMS needed a dependable daily cleaning partner to keep a busy, working site consistently clean and presentable.

The priority was simple: high standards every day, with a team that could be trusted to follow site-specific requirements and keep on top of high-traffic areas.

What We Did

We implemented a structured daily routine built around consistency and quality control:

  • A clear daily checklist covering all agreed areas
  • Focus on high-touch points and high-traffic zones (entrances, shared areas, washrooms)
  • Regular replenishment checks (where required) and proactive reporting of any issues
  • Before/after photos when needed to confirm standards and maintain accountability
  • Owner-led oversight to ensure the site stays at the level CMS expects

Outcome

CMS benefits from a space that feels clean, organised, and well looked-after every day. The site is maintained to a consistently high standard, supporting staff experience and helping the business present well to visitors and stakeholders.

Why It Works

  • Consistent routine + clear standards
  • Reliable attendance and communication
  • Quality checks that prevent standards slipping over time

Client Feedback

We changed our cleaning company after our incumbent had lowered their cleanliness standards. We ran a full tender process, and during this time, I met Jordan and his team from Re Juve cleaning services. They fully engaged and listened. This took them above all others with their professionalism and enthusiasm to deliver a top service that matched our requirements.

From the first day, the improvements were huge, and the new suggestion by their team took our standard higher than ever before.

Our staff and clients have commented on how clean the site is now, so a great decision to change.

If you want the best, I suggest you call Jordan and the team at ReJuve cleaning, and you will see the difference for yourselves.

Robin Carruthers
Operations Manager
Central Mailing Services

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